Shipping policy
Shipping & Delivery Policy — Quadri Decor
Effective Date: August 12, 2026
At Quadri Decor, we aim to process and deliver your order safely and on time. This Shipping & Delivery Policy explains how your order is processed, shipped, and delivered.
1. Order Processing
Orders are generally processed within 1–3 business days after the order is successfully placed.
During high-demand periods, sales, holidays, or unforeseen circumstances, processing may take additional time.
Once your order has been dispatched, you may receive a shipping confirmation and tracking details through your registered phone number, email, or WhatsApp, where available.
2. Delivery Time
After dispatch, orders are generally delivered within 5–10 business days, depending on the customer's location and courier availability.
Delivery times are estimates and are not guaranteed. Remote locations, weather conditions, public holidays, courier delays, or other unforeseen circumstances may cause additional delays.
3. Shipping Charges
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
If free shipping is offered on selected products or orders, the applicable offer will be clearly mentioned on the website.
4. Order Tracking
Once your order has been shipped, tracking information may be provided to you.
You can use the tracking information to check the current status of your shipment.
Please allow some time for the tracking information to become active after dispatch.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full name
- House/Flat number
- Street/locality
- City
- State
- PIN code
- Correct phone number
Quadri Decor is not responsible for delays, failed deliveries, or additional shipping issues caused by incorrect or incomplete address information provided by the customer.
6. Failed Delivery & RTO
If a delivery attempt fails because the customer is unavailable, refuses the package, provides an incorrect address, or does not cooperate with the courier, the shipment may be returned to us as RTO (Return to Origin).
Repeated failed deliveries or refusals may affect the availability of Cash on Delivery for future orders.
7. Damaged Package or Product
If your package appears damaged at the time of delivery, please take clear photographs/videos of the package before opening it.
If the product is damaged, defective, or incorrect, contact us within 48 hours of delivery.
For damaged-product claims, an unboxing video may be required for verification.
Please refer to our Return & Refund Policy for complete details.
8. Delayed or Lost Shipments
While we work with reliable shipping partners, Quadri Decor is not responsible for delays caused by circumstances beyond our reasonable control, including:
- Courier service disruptions
- Severe weather
- Natural disasters
- Public holidays
- Strikes
- Incorrect delivery information
- Government restrictions
- Other unforeseen logistical issues
If your shipment appears lost or significantly delayed, please contact us so that we can coordinate with the relevant shipping partner.
9. Delivery Areas
We currently aim to deliver products to serviceable locations across India, subject to courier availability and serviceability of the provided PIN code.
Some remote or non-serviceable PIN codes may not be eligible for delivery.
10. Contact Us
For questions regarding shipping or your order, contact us:
Store Name: Quadri Decor
Email: akediting007@gmail.com
Phone/WhatsApp: 9694623933
When contacting us about an order, please provide your Order ID so we can assist you more quickly.
Last Updated: August 12, 2026